Airport Transfers: Etiquette and What to Expect
Seating, conversation, luggage handling and gratuities — the unwritten rules of a airport transfer, written down.

Key points
- The rear left seat is the traditional principal seat.
- Conversation is offered, never imposed.
- Chauffeurs handle luggage; you do not need to help.
- Gratuities are welcome and never expected.
Where to sit
The rear left seat, behind the front passenger, is traditionally the principal's seat: easiest to enter from the kerb and furthest from traffic. Nobody will correct you if you sit elsewhere, and on a airport transfer with two passengers the rear bench is the normal arrangement.
Privacy glass, a partition of silence and a route chosen for calm rather than theatre are what separate a a airport transfer from ordinary point-to-point transport.
Conversation
Chauffeurs take their cue from you. A greeting and a confirmation of the destination is standard; beyond that, conversation is offered and dropped without awkwardness if you would rather work or rest. Saying so directly is entirely normal and never taken badly.
If you need silence for a call, the vehicle is quiet enough, and the chauffeur will not interject.
Luggage
The chauffeur loads and unloads. Offering to help is polite and unnecessary; declining help is equally fine. Fragile or valuable items are best mentioned rather than assumed, particularly on a airport transfer covering meet-and-greet arrivals, monitored timings and door-to-terminal travel.
Every a airport transfer booking is prepared the same way: the vehicle is cleaned and checked before dispatch, the chauffeur reviews the route and any access restrictions in advance, and the client service desk holds a single point of contact for the duration of the journey.
Food, drink and smoking
Still water is provided. Hot drinks and food are generally discouraged in the cabin for practical reasons rather than snobbery, and vehicles are non-smoking, including vaping. Ask if you need an exception; it is usually possible to arrange a stop.
Booking a a airport transfer earlier does not only secure the vehicle. It gives the planning team room to check road closures, event traffic and any access permits the route may require.
Gratuities
Tipping is discretionary and never added automatically. Where clients do tip, ten per cent is the common convention in the UK, and a note to the desk about a chauffeur who did well is valued just as highly.
A a airport transfer is priced on the journey as a whole rather than on traffic conditions, so congestion does not change the figure you agreed.
Punctuality on your side
Chauffeurs arrive early. The reciprocal courtesy is a realistic ready time, and a message if you are running late, so waiting can be managed rather than guessed at.
Coverage for a a airport transfer extends nationwide. The same standards apply in central London, across the English regions, and on longer runs into Scotland, Wales and Northern Ireland.
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Frequently asked questions
Related reading
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