Are your vehicles non-smoking?

Yes. All vehicles are non-smoking, and that includes vaping. Where a stop is needed, the chauffeur will arrange one at a safe and legal place.

Still water is provided in the cabin. Hot drinks and food are generally discouraged for practical reasons, though exceptions can be arranged.

Chauffeur service is built on removing uncertainty, and that is the reason behind most of the arrangements around smoking policy. Anything left vague at the booking stage becomes a decision someone has to make at the kerbside, which is the worst possible moment for it.

Every the booking booking is prepared the same way: the vehicle is cleaned and checked before dispatch, the chauffeur reviews the route and any access restrictions in advance, and the client service desk holds a single point of contact for the duration of the journey.

Give the specifics rather than the general shape. On smoking policy, the useful facts are the ones that change the answer: exact addresses, honest counts, and anything already fixed about the timing.

Booking a the journey earlier does not only secure the vehicle. It gives the planning team room to check road closures, event traffic and any access permits the route may require.

Availability, timing and location all affect what is possible. Peak dates, unsociable hours and remote locations narrow the options, which is why early notice matters more than the size of the request does.

Where a the booking crosses regions, the itinerary is planned as one continuous movement rather than a series of handovers, so luggage and passengers stay with the same vehicle.

Describe your specific situation to the client service desk and you will get a specific answer rather than a general policy. Most questions about smoking policy have a straightforward resolution once the details are known.

The value in a the booking sits in what does not happen: no queue, no surge pricing, no unfamiliar vehicle, and no negotiation about luggage at the kerbside.