What is meet and greet?
Meet and greet means the chauffeur waits inside the arrivals hall with a name board rather than in a car park or a pickup zone. Luggage is taken at that point.
Key points
- Meet and greet means the chauffeur waits inside the arrivals hall with a name board rather than in a car park or a pickup zone.
- Everything is confirmed in writing before you travel.
- Ask the desk if your situation is unusual; most things are possible.
- A fixed quotation removes the guesswork.
The short answer
Meet and greet means the chauffeur waits inside the arrivals hall with a name board rather than in a car park or a pickup zone. Luggage is taken at that point.
The alternative — being phoned and directed to a distant zone — is what meet and greet exists to avoid, particularly after a long flight.
Why it works this way
Chauffeur service is built on removing uncertainty, and that is the reason behind most of the arrangements around meet and greet. Anything left vague at the booking stage becomes a decision someone has to make at the kerbside, which is the worst possible moment for it.
Every the booking booking is prepared the same way: the vehicle is cleaned and checked before dispatch, the chauffeur reviews the route and any access restrictions in advance, and the client service desk holds a single point of contact for the duration of the journey.
What to tell the desk
Give the specifics rather than the general shape. On meet and greet, the useful facts are the ones that change the answer: exact addresses, honest counts, and anything already fixed about the timing.
Booking a the journey earlier does not only secure the vehicle. It gives the planning team room to check road closures, event traffic and any access permits the route may require.
Where it varies
Availability, timing and location all affect what is possible. Peak dates, unsociable hours and remote locations narrow the options, which is why early notice matters more than the size of the request does.
Where a the booking crosses regions, the itinerary is planned as one continuous movement rather than a series of handovers, so luggage and passengers stay with the same vehicle.
Getting a definite answer
Describe your specific situation to the client service desk and you will get a specific answer rather than a general policy. Most questions about meet and greet have a straightforward resolution once the details are known.
The value in a the booking sits in what does not happen: no queue, no surge pricing, no unfamiliar vehicle, and no negotiation about luggage at the kerbside.
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Frequently asked questions
Related reading
All articlesAre chauffeur services available 24 hours?
Yes, including very early mornings, late nights, weekends and public holidays. Some out-of-hours periods carry a different rate, which is stated in the quotation before you accept it.
FAQsAre chauffeur services licensed and insured?
Journeys are operated under the appropriate private hire licensing and insurance arrangements for the vehicle and the area of operation. Documentation can be provided on request.
FAQsAre your vehicles non-smoking?
Yes. All vehicles are non-smoking, and that includes vaping. Where a stop is needed, the chauffeur will arrange one at a safe and legal place.
FAQsCan a chauffeur handle multiple stops?
Yes. Additional stops can be built into the quotation in advance, or added during a booking and reconciled afterwards at the stated rate.